Privacy Policy

DoorForged LLC – Website Privacy Policy

Last updated: January 26, 2025

If you are a resident of California, your personal data is protected under the California Consumer Privacy Act (CCPA). You may submit a Personal Data Deletion Request [here].

DoorForged LLC and our affiliates (collectively, “DoorForged,” “DoorForged LLC,” “we,” “us,” or “our”) provide this Privacy Policy to explain how we collect, use, share, and safeguard personally identifiable data from visitors to our websites (collectively, the “Website”) and from users of our services.

DoorForged’s services are available only to residents or citizens of the United States of America. Please refrain from using our services unless you meet that requirement. (Additional EEA/Swiss/UK information is provided in the Annex.)

1. Scope

This Policy covers only data collected through the Website. It does not govern:

  • Any other DoorForged data‑collection channels (e.g., offline forms, mobile apps)

  • Third‑party websites or services linked from our Website

  • Products or services that do not display or link to this Policy

2. Collection, Use & Sharing of Data

2.1 Browser & Device Information

We collect domain names, IP/MAC addresses, browser types, unique device IDs, page‑path data, visit counts, and time‑on‑site metrics. This helps us measure Website usage and improve content (see Cookies & Tracking and Analytics below). We may combine these metrics with data you provide.

2.2 Personal Information You Provide

If you choose to share information such as your name, address, phone number, or email, we use it to:

  • Respond to inquiries or support requests

  • Process orders or service registrations

  • Grant access to account or profile areas

2.3 Information from Third Parties

We may receive data about you from:

  • Social networks (subject to each network’s privacy settings)

  • Verification/enrichment service providers

  • Business partners whose services you request

We are not responsible for third‑party use of that information.

2.4 How We Use Your Information

We use personal data to:

  • Improve our Website, products, and services

  • Customise your Website experience and serve relevant content

  • Contact you regarding Website use, policy changes, or service notices

  • Send lawful marketing for DoorForged products/services

  • Handle enquiries, complaints, or legal obligations

  • Understand user trends and conduct business administration

2.5 Retention

We retain information as long as necessary for business purposes, including post‑relationship periods.

2.6 Sharing

We share personal data only as permitted by law, including with:

  • Service providers performing work on our behalf

  • Affiliated companies for operational purposes

  • Regulators or law‑enforcement via legal process

  • Successors or acquirers in corporate transactions

  • Joint‑marketing partners (with consent where required)

Non‑identifiable or aggregated data may be shared freely.

3. Cookies & Other Tracking Technologies

Cookie Type Purpose Strictly Necessary Core site functions & security Functionality Remember preferences (e.g., name, location) Performance Improve load times & UX Analytics Measure traffic & behaviour (e.g., Google Analytics)

You can disable cookies in your browser, but some site features may not function. We also use web beacons, embedded scripts, and similar technologies for analytics and email‑open tracking.

4. Analytics

We employ third‑party analytics providers (e.g., Google Analytics with Google Signals) that use first‑ and third‑party cookies to evaluate Website use and enable features such as cross‑device remarketing. See Google’s policies for details or opt‑out via the Google Analytics browser add‑on.

5. Opt‑Out

To stop receiving DoorForged marketing emails:

6. Social Features

Interactive features (e.g., hashtags, embedded posts) may publicly display content you share. Information exchanged with third‑party platforms is subject to both this Policy and the third party’s privacy practices.

7. Website Security

We maintain physical, electronic, and procedural safeguards. Some processing and storage may occur on servers outside the United States.

8. California Privacy Rights

California residents may request (once per year) a list of third parties to whom DoorForged disclosed personal information for direct‑marketing purposes. Submit requests with “California Privacy Rights Request” in the subject line to info@doorforged.com or the postal address below.

For CCPA details or data‑deletion requests, [click here].

9. Children’s Online Privacy

The Website is not intended for children under 16. We do not knowingly collect data from them; any such data will be deleted upon discovery.

10. Third‑Party Websites

Hyperlinks to external sites are provided for convenience. DoorForged is not responsible for their privacy practices; review those sites’ policies before submitting data.

11. Investigative Consumer Reports (CA Residents)

DoorForged Rental Property Solutions may compile investigative consumer reports. Personal data may be processed or stored outside the U.S. in compliance with applicable laws. Contact us for details.

12. Annex – Processing of Personal Data (EEA, Switzerland, UK)

12.1 Personal Data

Any information identifying you directly or indirectly.

12.2 Controller

DoorForged LLC acts as the data controller.

12.3 Legal Bases

We process data based on consent, contract necessity, legitimate interests, legal obligations, or vital interests, as applicable.

12.4 Transfers

Data may be transferred to affiliates, partners, or service providers outside your jurisdiction with appropriate safeguards.

12.5 Retention

Generally no longer than six years after your last interaction unless required otherwise.

12.6 Your Rights

You may request access, correction, deletion, portability, or object to processing. Contact us; we aim to respond within one month.

13. Annex – DoorForged Property Applications

13.1 Application

Covers personal data processed via DoorForged’s online products (e.g., DoorForged Link).

13.2 Data Types

  • User ID Data: email, credentials, names

  • User‑Generated Data: notes, tasks, claim milestones

  • Communication Data: phone numbers, chat transcripts, images

  • Support Data: ticket details, call recordings

  • CRM Data: business contact info

  • Electronic Data: IP, browser, device info, consents

13.3 Sharing

With affiliates, IT providers, support vendors, communication platforms, analytics tools, integration partners, or as required by law or corporate transactions.

13.4 Processing Locations

Generally hosted in the customer’s jurisdiction; service providers may process elsewhere under contractual safeguards.

13.5 Protection

Industry‑standard measures: encryption, access controls, penetration tests, employee training.

13.6 Exercising Rights

Submit requests through your organization (our customer) or contact DoorForged directly; identity verification may be required.

14. Changes to This Statement

DoorForged may revise this Privacy Policy at any time. Updates are effective upon posting unless stated otherwise. We will not use your personal data materially differently without your consent.

15. Contact Us

DoorForged LLC – Data Protection Officer
450 Gears Road, Suite 600
Houston, TX 77067
Tel: 559-618-3120
Email: info@doorforged.com
Contact form: https://www.doorforged.com/contact‑us

16. Currency

This Policy explains our collection, use, and disclosure of your information and your rights. By using our Service, you agree to the practices described herein.

17. Interpretation & Definitions

Term Definition Account A unique account enabling access to our Service Company / We / Us / Our DoorForged LLC Cookies Small files placed on your device to store browsing data Country United States Device Any device capable of accessing the Service Personal Data Information relating to an identified or identifiable individual Service The Website Service Provider Third parties processing data on DoorForged’s behalf Usage Data Automatically‑collected data about Service usage Website DoorForged’s site at doorforged.com (or related domains) You / Your The individual or entity accessing the Service

Collecting & Using Your Personal Data

  • Personal Data Collected: email, name, phone, postal address, usage data

  • Usage Data Includes: IP, browser, pages visited, time stamps, device identifiers

  • Tracking Technologies: browser cookies, Flash cookies, web beacons (session & persistent)

  • Purposes: provide/maintain Service, manage accounts, fulfil contracts, contact you, send offers, analyse data, improve security, business transfers, and other legitimate purposes

  • Sharing: with service providers, affiliates, business partners, other users (public postings), successors, or with your consent

  • Retention: as long as needed for stated purposes & legal obligations

  • Transfers: may occur across jurisdictions with adequate safeguards

  • Disclosures: for business transactions, law enforcement, legal obligations, protection of rights, or public safety

  • Security: commercially‑reasonable safeguards, though absolute security cannot be guaranteed

  • Children: no targeting or knowing collection from under‑13s; delete upon discovery

  • Links: third‑party sites are not governed by this Policy

  • Updates: we will notify of material changes via email or prominent notice

Thank you for reviewing DoorForged LLC’s Privacy Policy. If you have any questions or concerns, please reach out via the contact details above.